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A SERVICE DONE TO OUR CUSTOMERS’ NEEDS

In Tecsud believe that our value proposition is not limited to a particular sale, because we always think of the relationship in the future and that's why we strive to maintain an excellent technical service available to our clients to meet their requirements and exceed their expectations. Besides calibrations, reviews and basic maintenance, we also provide solutions like:

1. Training operation for the purchase of equipment, with this is given a certificate of attendance.

2. Retraining for reinforcements on the use of equipment and delivery certificate of attendance.

3. Show room, demonstrations and free practices of the equipment in different applications with expert advice.

4. Bibliographic database, this includes a wide range of documents of interest to our customers such as:

a. Technical manuals of operation of our equipment
b. Specific catalogs
c. Software Updates
d. Support according to the application.

 

CALIBRATIONS

Tecsud offers calibration services to equipments  which we represent

                                                                   brands 2016

The calibration service is made directly at manufacturer facilities, includes calibration certificate valid for one year from service date.

BASIC REVISION AND MAINTENANCE SERVICES

The technical support department offers to our customers the service  of basic revisions  and maintenance services for the following lines;

LINE

DESCRIPTION BASIC REVIEW SERVICE AND MAINTENANCE

 Q-LAB CHAMBERS

Review of basic  functions and correct operation of its components, cleaning, minor repairs and emission of diagnostic of the equipment status. Includes 8 hours of engineer.

NOT INCLUDED in any case major repairs or replacement parts required for proper operation of equipment.

Flaw detectors Epoch series and OmniScan

Includes electronic revision, operation, software update  (if there is a new version) cleaning, minor repairs and emission of diagnostic of the equipment status. Includes 8 hours of engineer.

NOT INCLUDED in any case major repairs or replacement parts required for  proper operation of the equipment.

 Olympus thickness Gages

Includes electronic revision, operation, software update  (if there is a new version) cleaning, minor repairs and emission of diagnostic of the equipment status. Includes 8 hours of engineer.

NOT INCLUDED in any case major repairs or replacement parts required for  proper operation of the equipment.

 Olympus Transducers

 Basic revision ultrasound transducers: Includes operation revision, cleaning, procedure for correction of minor scuffs from sensor and emission of diagnostic of the equipment status. Includes 4 hours of engineer.

NOT INCLUDED in any case major repairs or replacement parts required for the proper functioning of the equipment.

Vibration analyzers VMI

Includes electronic revision, operation, software update  (if there is a new version) cleaning, minor repairs and emission of diagnostic of the equipment status. Includes 8 hours of engineer.

NOT INCLUDED in any case major repairs or replacement parts required for  proper operation of the equipment.

Laser aligment -Damalini

Includes electronic revision, operation, software update  (if there is a new version) cleaning, minor repairs and emission of diagnostic of the equipment status. Includes 8 hours of engineer.

NOT INCLUDED in any case major repairs or replacement parts required for  proper operation of the equipment.

 ANI Olympus

Includes electronic revision, operation, software update  (if there is a new version) cleaning, minor repairs and emission of diagnostic of the equipment status. Includes 8 hours of engineer.

NOT INCLUDED in any case major repairs or replacement parts required for  proper operation of the equipment.

VERIFICATIONS

Technical support department offers to our customers the verification service for the following lines:

LINE

DESCRIPTION VERIFICATION SERVICE

Delta-ANI Olympus

 Verification of physical condition of the equipment, cal check function in all modes, security functions, measurement comparison with certified standards , cleaning, minor repairs and emission diagnostic of the equipment status.. Includes 8 hours of engineer.

NOT INCLUDED in any case calibration, major repairs, adjustments or replacement parts required for the proper operation of the equipment.       

 

TRAINING

Training is offered to customers at no cost for purchasing any equipment.in this training people are trained in the proper use of equipment, software and accessories. A certificate is given in the operation of equipment.

COURSES

Tecsud offers to customers the Alliance with TP Group S.A. as a specialized Company in provision of technical support services in the following areas: personal training and certification of people
in related topics with industrial maintenance as well as provision of testing services and Non Destructives. Among the training courses  you can find: Phased Array, Ultrasound,  visual inspection , equipments operation among others.

 OThers

  1. Free software updates for our customers.
  2. Digital documentation available for our customers like catalogs, user manuals, among others.

Show room where our customers can visit us, and learning about our equipments interactively. 

For quick support, contact us here:

COLOMBIA Phone:

(57-1) 3593998, (57-1)-3593997, (57-1)
Móvil: (57) 314 334 1773, 314 334 1765, 310 240 7596
Dirección: Calle 31 # 13A-51 Torre 1 Oficina 210
Bogotá, Colombia

USA o PANAMÁ Phone: 
1 630 352 4831

QUITO Phone: 
(593-2) 250 0030
Móvil: (593) 099-5060959
Dirección: Av. 12 de Octubre Nº 2697 y Abraham Lincoln. Edificio Torre 1492, Piso 15 Oficina 1501 - Quito, Ecuador

E-mail: info@tecsud.com

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© 2018 Tecsud Todos los derechos reservados. Sitio desarrollado por Amapolazul.